Back to Nexus
Module 2

AI Voice Agent

24/7 AI-powered phone support that answers calls, takes messages, schedules appointments, and routes to humans.

Who it's for

Service Businesses

Plumbers, electricians, HVAC — never miss a service call

Contractors

Capture leads 24/7 while you're on the job site

Professional Services

Lawyers, consultants — schedule consultations automatically

Property Managers

Handle tenant calls and maintenance requests around the clock

Sample Call Transcript

AI Agent: Thank you for calling Elite HVAC. How can I help you today?

Caller: Hi, my AC unit isn't cooling. It's 85 degrees in my house. Can someone come out today?

AI Agent: I understand the urgency. Let me check our schedule. I have a technician available this afternoon between 2-4 PM. Would that work for you?

Caller: Yes, that would be great.

AI Agent: Perfect. I've scheduled the appointment. Our technician will call 30 minutes before arriving. Is there anything else I can help with?

📋 Appointment scheduled · Sentiment: Neutral · Priority: High · Call duration: 2:15

How it works

1

Calls Come In

AI answers every call automatically with your custom greeting and brand voice.

2

AI Handles It

Transcribes voicemails, routes calls, schedules callbacks, and responds to FAQs.

3

You Stay Informed

Dashboard shows real-time calls, transcripts, and action items. Jump in anytime.

Real-World Use Case

The Problem: Service businesses lose 70% of callers who reach voicemail — they hang up and call a competitor. A plumbing company getting 6 calls per day but missing 4 of them is losing hundreds in daily revenue.

Before

  • Phone rings on site — can't answer
  • Goes to voicemail, caller hangs up
  • $35K/yr receptionist, 9-5 only

After

  • AI answers every call instantly
  • Natural conversation, books appointment
  • $49/mo for 24/7 coverage

What You'll Save

15–20

hours per week

on phone management

$2K+

per month

vs hiring a receptionist

0

missed calls

24/7 coverage guaranteed

Key Features

24/7 AI call answering
Voicemail transcription
Call routing & scheduling
Sentiment analysis
Auto-response templates
Business hours configuration

Included in Pro ($49/mo) and Business ($149/mo) plans